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Every loss, mapped.

Drone documentation for every kind of property loss: hail and wind, burst pipes and ice dams, trees through roofs, fire, collapse, and ground that moved. Flown by vetted local pilots, delivered as a branded gallery. Built for adjusters, contractors, and the owners on the hook.

FAA Part 107 certified pilots $1M+ liability coverage Quick standard delivery
How it works

Four Simple Steps

No ladders, no guesswork, no mystery Dropbox links.

STEP 01

Tell us what happened

The type of loss, the address, and a preferred date. Two minutes online. We review it and send a quote.

STEP 02

Pilot assigned

A vetted Part 107 pilot in your market is dispatched. You’ll get their ETA by text.

STEP 03

Flown to the right shot list

A hail roof, a fire scene, and a tree strike need different coverage. Each flight type has its own plan, so every file is consistent and defensible.

STEP 04

Gallery delivered

A branded web gallery tied to the property, with every photo organized by section and a one-click download bundle. Share by link.

What we fly

If it’s a loss, we fly it.

Our pilots get dispatched to burst pipes, downed trees, hail roofs, fire scenes, and everything in between. Pick the closest match and we scope the rest. Every job is quoted after review.

Hail

Slope-by-slope roof capture, soft metals, and elevations after a hail event.

  • Residential roof hail documentation
  • Test squares and soft-metal close-ups
  • Siding, windows, and exterior elevations
  • Commercial and low-slope roof hail
  • Solar array damage
Adjusters, public adjusters, roofers
Order this flight →
Wind, tornado & hurricane

Missing and creased shingles, lifted membrane, debris fields, and site context.

  • Wind roof damage
  • Hurricane exterior and site documentation
  • Tornado path and debris field
  • Wind vs. surge: water lines and debris mapping
  • Fences, outbuildings, and detached structures
Adjusters, HOAs, property managers
Order this flight →
Water & plumbing losses

Burst pipe or leak inside? Rule the roof in or out and record the exterior.

  • Roof, chimney, and flashing source check
  • Ice dams and winter water losses
  • Gutters, downspouts, grading, and drainage
  • Service line, exterior pipe, and excavation overview
  • Flood extent and high-water marks
  • Multi-unit and HOA building context
Adjusters, mitigation crews, property managers
Order this flight →
Tree & impact

Fly it before the crane. Record exactly where it hit and what it is resting on.

  • Tree on a structure, before removal
  • Downed trees across yard, fences, and vehicles
  • Vehicle or equipment into a building
  • Property damage involving downed lines or poles
  • Fallen signs, towers, and rooftop equipment
Adjusters, tree and restoration crews
Order this flight →
Fire, smoke & explosion

Burn patterns, collapse extent, and exposures, captured without anyone on the structure.

  • Structure fire overview and burn patterns
  • Debris field mapping
  • 3D fire scene model
  • Exposure damage to neighboring structures
  • Post-wildfire property assessment
Large-loss adjusters, origin-and-cause investigators
Order this flight →
Structural, collapse & forensic

Scaled, time-stamped capture for engineers, investigators, and counsel.

  • Partial or full collapse
  • 3D model and point cloud for engineers
  • Litigation and expert scene capture
  • Facades, steeples, parapets, and high elevations
  • Large indoor spaces: warehouses and collapse interiors
Forensic engineers, attorneys, SIU
Order this flight →
Commercial roofing & thermal

Low-slope condition surveys and infrared moisture mapping, flown at night when it counts.

  • Commercial roof condition survey
  • Infrared roof moisture survey
  • Ponding, drains, seams, and rooftop units
  • Building envelope and facade thermal
  • Multi-building and portfolio surveys
Owners, property managers, roof consultants
Order this flight →
Ground movement & site

Mapped and measured terrain when the ground itself is the loss.

  • Landslide and mudslide mapping
  • Sinkholes and subsidence
  • Erosion and washout after heavy rain
  • Retaining wall and slope failure
  • Repeat-flight change and volume comparison
Engineers, municipalities, commercial owners
Order this flight →
Mitigation, repair & rebuild

Prove the emergency work, the progress, and the finished job.

  • Emergency tarp and board-up documentation
  • Mitigation scope support
  • Rebuild progress and draw documentation
  • Repair completion and re-inspection
Restoration contractors, carriers, lenders
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Theft & vandalism

Roof and elevated-area damage nobody can see from the parking lot.

  • Rooftop HVAC and copper theft
  • Vandalism on roofs and elevated areas
  • Roof hatch and break-in point documentation
Property managers, commercial owners
Order this flight →
Pre-loss baselines

Record the condition now, so a future claim isn't argued as pre-existing.

  • Pre-storm-season baseline
  • HOA and community roof records
  • Commercial portfolio condition records
  • Underwriting and renewal condition photos
HOAs, property managers, portfolio owners
Order this flight →
Catastrophe & volume

After a major event: many addresses, one dispatch, one consistent shot list.

  • CAT deployment for carriers and IA firms
  • Multi-property batch for one account
  • Neighborhood and area survey
  • Restoration contractor CAT support
Carriers, IA firms, restoration companies
Order this flight →

Add to any flight

Every flight comes back as photos and video in a shareable gallery. Add what the file needs.

  • Roof measurement report
  • Thermal imaging
  • Orthomosaic map
  • 3D model
  • Annotated damage report
  • Evidence package
  • Repeat flight
  • Rush dispatch

Don’t see it? Describe the job and we’ll scope it. lossmap flies loss and condition documentation. We don’t shoot real estate listings or marketing video.

Who we serve

Built for the people on the hook.

For insurance adjusters

Close claims faster.

A 15-minute flight replaces a ladder day. A shot list built for the type of loss makes every file defensible, from a hail roof to a burst-pipe source check.

  • Team accounts with shared, net-30 billing
  • Claim number on every order and gallery
  • Permalink-ready gallery for examiners and underwriters
  • Multi-property and CAT dispatch
Set up an adjuster account
For property owners

Document the damage yourself.

Get professional aerial evidence of your property before the adjuster arrives, before the tree comes down, or before anyone climbs the roof. Protect yourself with hard imagery.

  • Insurance-ready delivery format
  • Shareable gallery link for contractor bids
  • Damage photos with scale references
Order a shoot now
For restoration and roofing contractors

Document it before you touch it.

Restoration, mitigation, roofing, tree crews, and engineers. Record the loss before tear-out, back up your scope, and prove the work when it’s done.

  • Pre-removal tree and debris records
  • Tarp and board-up documentation
  • Roof measurement reports for the estimate
  • Progress and completion flights
Order a flight
For property managers and HOAs

Know every roof you’re responsible for.

Baseline your buildings before storm season, so the next claim isn’t argued as pre-existing. Then fly every roof in one visit when something happens.

  • Pre-storm-season baselines
  • Commercial roof and thermal moisture surveys
  • Multi-building and community flights
  • Rooftop theft and vandalism documentation
Order a baseline
FAQ

Questions we get a lot.

What does a flight cost?

Every job is quoted after we review it. The address, the type of loss, the size of the structure, and the add-ons you need all change the work, so we quote each one instead of forcing it into a package. Adjuster, carrier, and contractor accounts can set up net-30 billing.

My loss is a burst pipe. Why would I need a drone?

Because the first question on most water claims is where the water came from. A flight checks the roof, chimney, flashing, gutters, and drainage so the roof can be ruled in or out as the source, and records the exterior, the service line route, and any collateral damage. On multi-unit buildings it covers every roof and common area in one visit.

Should I clear the tree or debris before you fly?

No, if it is safe to leave it. Fly first, then remove. Once a tree is cut off a roof, nobody can show where it hit, what it is resting on, or how far it went through. Tell us if the job is urgent and we will dispatch the next available pilot.

Do you fly real estate listings?

No. lossmap flies loss and condition documentation for claims, repairs, engineering, and records. We don’t shoot listing photos or marketing video.

How fast can you fly my property?

Standard delivery is fast, from order to gallery. Rush dispatch is available as an add-on, subject to pilot availability and weather. Analytic deliverables like thermal maps, 3D models, and measurement reports take longer, and we give you the timeline with the quote.

Are your pilots certified and insured?

Every lossmap pilot is FAA Part 107 certified and carries a minimum of $1,000,000 in commercial drone liability insurance. We verify credentials on onboarding and check renewals on schedule.

What if the weather is bad?

Drone flights require safe conditions, generally winds under 20 mph and no precipitation. If weather delays a shoot, we’ll reschedule at no cost and keep you informed. Our standard delivery window pauses during weather holds.

Can you fly thermal, at night, near airports, or after a wildfire?

Thermal moisture surveys of commercial roofs are flown after sunset on a dry roof, and our pilots fly night operations under FAA Part 107. Near airports we fly with FAA authorization through LAANC. Disaster areas under a temporary flight restriction need a separate FAA authorization before anyone can fly, which can add time. We never fly over uninvolved people.

Can I share the gallery with my insurance carrier?

Yes. Every gallery has a permalink (optionally password-gated) that you can forward directly to adjusters, underwriters, or contractors. You also get a one-click download bundle of every file.

Do you offer LiDAR now?

LiDAR capture is coming later this year. If you’re interested in being a beta partner, especially for commercial portfolios, get in touch at flynow@lossmap.io.

Ready to put it on the record?

Two minutes to order. A polished gallery, delivered fast.

Start an order →